Organizations are more and more submerged by information whose management is necessary for their activities. As a matter of fact, the globalization of flows and services has created new needs and then new activities have been developed: strategic intelligence, innovation management, knowledge capitalization, intellectual and human capital management, economic intelligence, etc. Insofar as more and more information are collected, the enterprise’s informational space does not stop to increase. In such a context, the future of organizations goes through the control of their informational space.
The control of a space is a universal problem which concerns mankind since its origin. Cartography results from this problem. It makes it possible to visualize a space for a better apprehension. Each map plays the role of an external medium for mind in order to amplify the user’s cognition. The study of cartography has revealed that building maps from the informational space of organizations requires to carry out paradigms of representation, visualization and interaction. This process is now well known and controlled. However it meets only partially our needs. Indeed, it remains two problems to solve to reach that point: how to take into account the domain’s semantics and how to select the different paradigms in order to provide the most suitable maps for users?
Faced with this two-fold problem, we have defined a new cartography paradigm for building maps which fit to the needs of organizations. We have named it “semantic cartography”. This new cartography paradigm relies on our different propositions and realizations. Our proposition has been validated through different industrial applications, e.g. content management systems and competency management systems.
Keywords: Cartography of information and knowledge, information visualization, cartography process, ontologies, knowledge representation, artificial intelligence, graphic management and search of information, Multiagent system.